Terms of Use

You may use MyApplio only if you can enter into a binding contract where you live, or if you are otherwise authorized to use the service by a parent, guardian, or organization that is responsible for your account.

You are responsible for the activity that happens under your account and for keeping your login credentials secure. If you use a third-party sign-in provider, you are also responsible for securing that account.

MyApplio is a job search workspace for organizing the information you need to manage a search end to end.

• Applications, roles, companies, people, events, links, and notes
• Resumes, cover letters, review runs, and AI-assisted generation or editing
• Interview preparation, including AI-assisted question and feedback generation
• Notification preferences, public resume sharing, and related profile settings
• Billing, plan management, and AI credit tracking

We may add, change, or remove features at any time.

MyApplio sells access to digital software only. MyApplio is not a job board, recruiting agency, staffing agency, employment agency, or job placement service. We do not submit applications on behalf of users, contact employers on behalf of users, guarantee employment outcomes, process payments for third parties, operate a marketplace, or provide financial, legal, or immigration advice. You remain responsible for your own job applications, communications with employers, and career decisions.

You agree not to use the service to:

• Do anything illegal, fraudulent, harmful, or abusive
• Harass, threaten, impersonate, or mislead other people
• Upload malware, attempt unauthorized access, or interfere with service operation
• Use bots, scraping, or automation to access or manipulate the service without permission
• Manipulate plans, AI credits, metrics, leaderboards, or other usage systems
• Create or operate multiple accounts to bypass plan limits, AI credit caps, trials, promotional grants, or prior enforcement actions
• Re-register or continue using the service after a refund, chargeback, suspension, or termination without our written permission, including by using a different email, payment method, device, or identity
• Share account credentials, transfer your account, or access another person's account without authorization
• Use disposable, shared, stolen, or fraudulent payment methods, or initiate chargebacks for services that were actually delivered
• Attempt to bypass rate limits, quotas, or safety controls, including by submitting prompts designed to extract restricted output or to consume resources beyond your allotted usage
• Copy, reverse engineer, or try to extract source code or non-public logic
• Resell, redistribute, sublicense, or commercialize service access, AI outputs, exports, or non-public data without our written permission
• Post or share content that you do not have the right to use or disclose

You keep ownership of the content you add to MyApplio, including application records, resumes, cover letters, notes, and profile information. You grant us a limited, non-exclusive license to host, process, store, back up, and display that content only as needed to run the service.

If you enable public profile or public resume sharing, you authorize us to publish the information you select through the public page. Public content may be viewed, copied, cached, or indexed by others outside our control.

• You are responsible for confirming that you have the right to upload, share, or publish the content you submit.
• We may use anonymized or aggregated data to improve the product and understand usage trends.

Some MyApplio features use automated or AI-assisted systems to review, rewrite, import, or generate resumes, cover letters, and interview preparation materials. Those outputs can be incomplete, inaccurate, or unsuitable for a specific application, so you should review them before relying on them.

• AI outputs are provided for convenience and are not professional, legal, career, or financial advice.
• We may use third-party AI providers or local processing depending on configuration.
• You remain responsible for the final version of any content you submit, publish, or send.

MyApplio may offer Free, Supporter, and Pro plans. Features, limits, pricing, and credit costs may change from time to time.

• Website purchases are processed through Polar.
• Subscriptions auto-renew unless cancelled before the renewal date.
• You can manage or cancel a subscription through the billing portal or the checkout provider's tools.
• Deleting your account immediately cancels any active subscription. No refund is issued for unused subscription time, and your account and data are permanently removed at the same time.
• Credit consumption may vary by feature, AI model, input/output size, tool usage, request complexity, and operational costs.
• The applicable credit cost is determined by the credit policy in effect at the time the request is processed.
• If an AI request fails completely and the service returns only a fallback result without AI-generated output, we do not charge AI credits for that request.
• If an AI request succeeds with a partial fallback or other AI-assisted output, we charge the applicable AI credits for that feature.
• Payments are generally non-refundable unless required by applicable law or the applicable payment provider's policies. If we approve a discretionary refund, the refund may be partial; for example, we may exclude used subscription time, taxes, or other non-recoverable costs where permitted by law. Upon refund or chargeback, any AI credits, subscription benefits, or promotional grants tied to the refunded transaction may be revoked.
• AI credits are service-use credits, may be granted, adjusted, charged, or reversed by the operator, and have no cash value unless required by law.

EU/EEA and UK consumers

For consumers habitually resident in the European Union, European Economic Area, or United Kingdom, statutory withdrawal rights apply where required by law. By starting checkout and consenting at the time of purchase, you expressly request that the digital service begin immediately, before the end of the 14-day withdrawal period, and you acknowledge that you may lose your right of withdrawal once the service has been fully performed. If you exercise your withdrawal right before the service has been fully performed, you agree we may charge a proportionate amount for the part of the service already provided up to the time you informed us of your withdrawal, and we may revoke any AI credits, subscription benefits, or promotional grants tied to the refunded transaction. Where withdrawal rights cannot be waived or limited by law, refunds will be handled as required by applicable law and processed using the same payment method used for the original transaction, without undue delay and no later than 14 days from receipt of your withdrawal notice. To exercise these rights, see our withdrawal rights page.

The applicable consumer protection regime is determined by the billing information you provide at checkout. We may require reasonable proof of habitual residence (for example, a government-issued ID and a recent utility bill or bank statement) before honoring a statutory refund request, and we reserve the right to deny such requests where billing information was misrepresented to bypass tax or consumer protection rules.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not guarantee that the service will be uninterrupted, error-free, secure, or suitable for every use case. MyApplio is a tool for organizing a job search, not a substitute for professional, legal, tax, or career advice.

We may suspend or terminate access to the service if we believe that you:

• Violated these Terms
• Used the service for fraud, abuse, or other illegal activity
• Created a security, legal, or operational risk
• Requested deletion or we discontinue the service

We use a combination of automated systems and manual review to detect and prevent abuse. We may take enforcement action without prior notice when we reasonably believe it is needed to protect the service, other users, or third parties, or to comply with law. Enforcement action may include rate limiting, blocking individual requests, restricting features, suspending or terminating the account, and declining future service to the underlying email, payment method, device, or network.

While we investigate suspected abuse, fraud, billing disputes, or chargebacks, we may place a hold on the affected account, AI credits, refunds, or subscription benefits, and may require additional verification (for example, identity or payment ownership) before restoring access. We may revoke AI credits, promotional grants, or subscription benefits that were obtained through, or are tied to, conduct prohibited by these Terms, and we may pursue recovery of amounts charged back in bad faith.

We may preserve account data, share information with payment providers and other service providers as needed to investigate or prevent abuse, and cooperate with law enforcement and other parties as required or permitted by law.

You may delete your account through the available product controls. When deletion is performed, associated records are removed from the active workspace as part of normal operation, subject to legal retention, backups, and operational needs. If you have an active paid subscription, you must cancel it separately.